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Six Sigma in Transactional Areas such as HR & Finance |
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Tuesday, 15 November 2005 |
Speakers: Delia Matrecano, Michelle Briggs, Rolls-Royce
There are many examples of the application of six sigma tools and techniques in manufacturing but very few covering transactional areas – as we found out when we started deploying lean six sigma in these areas.
We will provide a top-level overview of the Lean Six Sigma tools and techniques we have used to help us improve some of our processes within both the HR and Finance functions.
We will also share with you the issues we experienced along the journey and the key learnings from a lean six sigma perspective.
We are hoping that some of you attending the session will be willing to share your own transactional experiences with us during the Q&A section. |
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Wednesday, 05 October 2005 |
Speaker: Ismay McPherson, Terasaki (Europe) Ltd
Based in Clydebank Industrial Estate, Terasaki (Europe) Ltd are a world player in the manufacturing and distribution of Moulded Case and Air Circuit Breakers for engineering site contractors, used in every industrial and commercial sector that depends upon a reliable power supply such as hospitals, oilrigs and large ships.
The introduction of a new product with aggressive sales targets inspired us to hold a Kaizen Blitz week, we recognised that to achieve the results we needed to exceed our customers expectations we had to change the way we were thinking and working.
Ross International worked with us to create an environment that ensured successful implementation of, and follow-through, after our Kaizen Blitz week.
The objectives met by the Kaizen Blitz Team:
- Throughput capability of 90 units per week achieved with the same number of people
- Lead-time was reduced (from receipt of customer order to dispatch) by 60% on a major product range while at the same time more than doubling the throughput capability in 30% less space.
- Illegal lifting was eliminated
- 5S process introduced
- Continental shifts introduced
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