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High Tech, Low Cost, Best Total Customer Experience (TCE) |
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Sunday, 14 November 2004 |
Speakers: Tony Boyle and Tommy Gillan, HP
Simply stated our ambition is to become the number 1 technology company in the world. Our strategy is quite straightforward: High Tech: Innovative leading edge product and services where we can add value; Low Cost: At a price our customers can afford; Best TCE: With an experience that sets us apart HP Sigma+ is the methodology that we use to drive continuous improvement across all three components of our strategy.
Two of our Blackbelts completed their training in January, concluded their projects in June/July, delivered the promised business benefit, presented to the Certification Panel and achieved Blackbelt Certification. Both will share their certification presentations - illustrating their approach, the challenges they faced, the tools they used, and the significant impact of their project(s) – real life, real time! |
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Swimming against the tide – Lean experiences within an SME |
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Wednesday, 08 September 2004 |
Speaker: Kenny Mitchell, J Thomson (Colour Printers) Ltd
Kenny Mitchell is Production Manager at J Thomson Colour Printers and leader of the company's Lean programme. He will share his experiences of operating lean within an SME.
In recent years, fiercely competitive market conditions have all but brought the printing industry in Scotland to its knees. Against the tide of current trends, J. Thomson Colour Printers has managed to remain not only profitable but has made investments in plant and technology that has left the embattled Scottish print sector reeling. |
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